Returns & Exchanges

At Monos, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is as effortless as your style.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original box, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.